Who we are
At Iconestics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, shipping and billing addresses, payment details, and other information you provide when placing an order or creating an account.
- Non-Personal Information: Browser type, IP address, device information, pages visited, and usage data collected automatically through cookies and similar technologies.
- Communication Data: When you contact us via WhatsApp, email, or other channels, we collect the information you provide to assist with your inquiry.
How We Use Your Information
We use your information for the following purposes:
To send marketing communications if you have opted in to receive them (you can opt out at any time).
To process and fulfill your orders, including payment processing and shipping.
To communicate with you about your purchases, account information, and customer service inquiries.
To personalize your shopping experience and recommend products based on your preferences.
To improve our website, products, and services through analytics and feedback.
Who we share your data with
We do not sell or rent your personal information. However, we may share your data with:
Business Transfers: In the event of a merger, sale, or asset transfer, your data may be part of the transferred assets.
Service Providers: Third-party vendors who help with payment processing, shipping, marketing, and website analytics.
Legal Requirements: If required by law or to protect our rights, property, or safety, we may disclose your information.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
Your Rights and Choices
Access and Update: You can access, update, or correct your personal information at any time by logging into your account.
Opt-Out: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails or contacting us directly.
Cookies: You can control cookie preferences through your browser settings.
Children’s Privacy
Iconestics does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently received such data, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via WhatsApp at +974 3322 3166.